Contacts

Do Not Call Register

Cloud Dial maintains a user-defined 'Do Not Call Register', which can be added to in two ways.

  • When completing a call, an agent can elect to add the contact to the Do Not Call Register.

  • A Manager can manually ad a contact to the Do Not Call Register.

From the 'Contacts' menu on the left-hand side of the screen, select 'Do Not Call Register'.

Use the search bar to search for and locate specific contacts/numbers.

The column headings provide detailed information about each contact on the Do Not Call Register.

  • Name: The name of the contact.

  • Phone: The phone number that should not be dialled.

  • Created By: The person who added the contact to the Do Not Call Register.

  • Created: The date/time the contact was added to the Do Not Call Register.

Last Updated:: 11/29/2020, 1:32:59 PM