Do Not Call Register
Cloud Dial maintains a user-defined 'Do Not Call Register', which can be added to in two ways.
When completing a call, an agent can elect to add the contact to the Do Not Call Register.
A Manager can manually ad a contact to the Do Not Call Register.
From the 'Contacts' menu on the left-hand side of the screen, select 'Do Not Call Register'.
Use the search bar to search for and locate specific contacts/numbers.
The column headings provide detailed information about each contact on the Do Not Call Register.
Name: The name of the contact.
Phone: The phone number that should not be dialled.
Created By: The person who added the contact to the Do Not Call Register.
Created: The date/time the contact was added to the Do Not Call Register.